Welcome to Mesa ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your personal information. This Privacy Policy explains our practices regarding data collection when you use our mobile application ("App") and related services.
1. Information We Collect
1.1 Information You Provide
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Name, email, password, age, city | Create and manage your account |
| Profile Information | Profile photo, preferences, party style | Personalize your experience |
| Payment Information | Payment method details | Process transactions (handled by Stripe) |
| Communications | Messages, chat content | Enable communication between users |
| Venue Verification | Business documents, venue photos | Verify venue ownership |
1.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, tables viewed, interactions, time spent
- Log Data: IP address, access times, app crashes, system activity
- Location Data: City-level location for showing relevant events (with your permission)
1.3 Information from Third Parties
- Google Sign-In: If you sign in with Google, we receive your name, email, and profile picture
- Payment Processors: Transaction confirmations from Stripe
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Create and manage your account
- Process payments and transactions
- Connect you with event hosts and other users
- Send notifications about tables, requests, and messages
- Personalize your experience with AI-powered recommendations
- Verify venue owners and badge eligibility
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
- Analyze usage patterns to improve our App
3. How We Share Your Information
3.1 With Other Users
When you use Mesa, certain information is visible to other users:
- Your profile name, photo, age, city, and rating
- Your badge status and verification status
- Tables you host (visible to all users)
- Messages you send to table hosts/guests
3.2 With Service Providers
We share information with third-party service providers who assist us:
- Firebase (Google): Authentication, database, storage, analytics
- Stripe: Payment processing
- Cloud hosting providers: Data storage and processing
3.3 For Legal Reasons
We may disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of Mesa, our users, or the public.
- Sell your personal information to third parties
- Share your data with advertisers
- Use your data for targeted advertising
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit (HTTPS/TLS)
- Secure cloud infrastructure (Firebase/Google Cloud)
- Access controls and authentication
- Regular security assessments
- Payment data handled by PCI-compliant processors (Stripe)
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion:
- Profile data is deleted within 30 days
- Transaction records may be retained for up to 7 years for legal/tax purposes
- Anonymized analytics data may be retained indefinitely
- Backup copies may persist for up to 90 days
6. Your Rights and Choices
You have the following rights regarding your personal data:
6.1 Access and Portability
You can request a copy of your personal data by contacting us.
6.2 Correction
You can update your profile information directly in the App, or contact us to correct inaccuracies.
6.3 Deletion
You can delete your account through the App settings or by contacting us. Some information may be retained as described in Section 5.
6.4 Opt-Out
- Push Notifications: Disable in your device settings
- Marketing Emails: Unsubscribe link in emails
- Location: Deny permission in device settings
6.5 For Colombian Users (Ley 1581 de 2012)
If you are in Colombia, you have additional rights under the Personal Data Protection Law, including:
- Right to know, update, and rectify your data
- Right to request proof of authorization
- Right to file complaints with the Superintendencia de Industria y Comercio
- Right to revoke authorization
7. Children's Privacy
Mesa is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will delete it promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Colombia, including the United States, where our service providers are located. These countries may have different data protection laws. By using Mesa, you consent to such transfers.
9. Third-Party Links
Our App may contain links to third-party websites or services (e.g., venue Instagram pages). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the new policy in the App
- Updating the "Last Updated" date
- Sending a notification for significant changes
Your continued use of Mesa after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mesa App
Email: descendsajib007@gmail.com
Colombia: For data protection inquiries under Colombian law, contact our Data Protection Officer at descendsajib007@gmail.com
12. Consent
By creating an account and using Mesa, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.